Expert Offshoring Solutions for Retail Businesses

We work with leading retail businesses such as Chatime, King Living, Nick Scali, Lorna Jane, Sportscraft, and Pet Circle, helping them save an average of 65% on their employee costs by setting up dedicated offshore teams in the Philippines.

Book a chat
About Us video thumbnail

Why Satellite Office

Our unique offshoring delivery model goes beyond traditional outsourcing.

An-extension-of-your-local-team

An extension of your
local team

You have full control of your offshore team and real-time visibility. Our staff work directly with our clients, reporting into their management team, which creates amazing cultural alignment as they grow. We invest heavily in employee engagement and development programs and have been recognized as one of the Best Employers in the Philippines. We also provide a full portfolio of HR Services to ensure your team is fully supported – a passion for our people is in our DNA.

A genuine partnership approach

A genuine partnership
approach

Our partnership approach in onboarding our clients means we work with you through every stage of your outsourcing journey. We take the time to collaborate with you to assess your business requirements and offshoring goals. This enables us to recruit the absolute best available offshore talent based on your specific skills and experience requirements. Our industry-specialized recruitment team will work closely with you helping you to personally select the people on your team.

Cost savings and high-quality talent

Cost savings and high-quality talent

Not only will you save up to 65% on employee costs by setting up dedicated offshore teams in the Philippines, we also find highly skilled candidates who are aligned with your growth needs and company culture. Our customized recruitment process ensures that every person we endorse for a role is thoroughly screened to match your business needs, enabling you to make hiring decisions with confidence.

Your expert offshoring provider

Satellite Office is a premium offshoring provider. In 10 years, we’ve grown to over 1,600 staff and provide global businesses access to the vast pool of world-class talent and resources available in the Philippines.

GPTW 2024-1
PDI Best Employers 2024-1
NORA Best BPO 2021
Awards Badges and Clients
AFR Fast 100 2018-1
AFR Fast Starters 2017

What roles can you offshore?

Access the talent you need for any role.

Supply Chain & Logistics

Supply Chain & Logistics

  • Despatch Coordinators
  • Supply Chain Planners
  • Data Analysts
Customer Care

Customer Care

  • Customer Care Coordinators
  • Customer Service Team Leaders
  • Customer Success Specialists
Merchandise & Inventory Support

Merchandise & Inventory Support

  • Merchandising Assistants
  • Inventory Analysts
Finance & Accounting

Finance & Accounting

  • Accounts Payable / Receivable Officers
  • Finance Manager
  • Accountants
  • Bookkeepers
IT Support & Software Development

IT Support & Software Development

  • Level 1 and Level 2 Helpdesk Officers
  • Back-end Developers
  • Front-end Developers
  • Full-stack Developers
Creative Design & Content

Creative Design & Content

  • Graphic Designers
  • Photography Retouchers

Our Clients

Awards Badges and Clients (9)
nickscali 2-1
Awards Badges and Clients (12)
Pet Circle
Sportscraft
Kikki.k

Client Success Story: King Living

We helped King Living improve customer support while reducing operational costs

Businesses continue to tackle tighter labor markets, rising staffing costs, and increasing demands from consumers. King Living, an Australian-based global furniture retail brand founded in 1977, needed a cost-effective solution to remain competitive, meet their talent needs, and support their Customer Care team in Australia.

They turned to offshoring in the Philippines as a long-term strategic approach to these challenges. They sought an expert partner to help them implement an offshore talent strategy geared towards scalability and cost-savings.

DSC01453-2
Let’s talk about your offshoring needs.

Our unique offshoring model goes beyond traditional outsourcing.

  • We partner with you through every stage of your offshoring journey.
  • You have full control of your offshore team and real-time visibility.
  • Save up to 65% on employee costs and find highly skilled talent who are aligned with your growth needs and company culture.

thankyou-banner